Product arrived damaged or broken
Product is not as described
Wrong size, color, or variation sent
Wrong item delivered
Item never arrived (lost in transit)
You changed your mind after receiving the item
Item was damaged due to misuse after delivery
Personalized or custom-made items (unless damaged or incorrect)
Requests must be made within 3 days after delivery
Buyer must provide photo or video evidence
Seller must respond within 48 hours